Client Success Manager

Are you passionate about success?

Do you want to work for a company where the work you do makes a real difference?

Our Client Success Managers are an integral part of Synectics Solutions, providing ongoing support and development of existing customer accounts. For 30 years we have specialised in building complex data management and software products for well-known companies around the world.

The biggest priority of this role? Establish and maintain client relationships, ensuring our client’s business operations are supported at all times. There are various ways to do this and we’ll be looking to you and your expertise on how to achieve this. You’ll partner with your clients and become their trusted advisor, identifying how we could support them further and retain their business. You’ll also work closely with other departments in the business to achieve the shared goal of delivering a successful solution to our clients.

It’s quite simple, we’re looking for someone proactive with a genuine interest in relationship management. We want you to want to do well and we’ll support you in getting there.

A background in account management is essential, we’ll help you apply this experience in a flexible, customer centric environment.

What will you get from us?

• A role that fully empowers you to look after your portfolio of clients and be the face of Synectics Solutions.
• Work When and Where Works: The autonomy to own your day.
• Our company culture is important to us, we’re proud of the continuous work we put in to create an environment in which our staff can truly flourish.
• A range of benefits designed to make your life easier inside and outside of work.