• Profile

MI Analyst

Midlands - West
Business Operations
Salary Details:
£Competitive + Excellent Benefits
About The Role
As an MI Analyst you join the MI & Reporting team, within the Business Operations department. The MI & Reporting team is called upon by many areas within the business, specifically working in conjunction with the Client Operations department to understand and define the MI needs of external clients.

You will develop and implement IT solutions to these requirements to a high standard and within agreed timescales. The role will require excellent analytical and communication skills. The position also provides an opportunity to work in a flexible, innovative environment that encourages personal development and independent thinking.

Duties will include:

  • Maintain and monitor regular reporting
  • Interrogate data in order to derive performance metrics
  • Provide regular feedback on operational performance and escalate accordingly if required
  • Create/revise code scripts to ensure that they are fit for purpose
  • Develop and facilitate training workshops that aim to enrich the knowledge of both internal and external clients of Synectics' products
  • Define and agree business requirements, priorities, resourcing and timescales with the MI Manager and stakeholders
  • Translate agreed business requirements into standard report specifications and documentation
  • Develop, maintain and monitor new strategic, predictive and analytical reporting
  • Liaise effectively with stakeholders in matters of strategic direction, data quality, change control and general queries
About You

The successful applicant will have:

  • Technical knowledge of MI solutions
  • Experience utilising SQL skills in a similar role
  • Strong experience with Microsoft Office
  • Experience analysing and documenting business requirements
  • Experience writing specification and process documentation
  • Practical and in-depth experience of report design and development
  • Knowledge of change control procedures
  • A background in MI, IT, mathematics or business

Whilst not essential, it would be beneficial if the successful candidate had:

  • Knowledge of Microsoft BI stack (SAS, SSRS, etc.)
  • Knowledge of SharePoint
  • Experience / knowledge of reporting software - PowerBI, Tableau, Sisense, Dundas etc.
  • Experience of projects involving a mixture of staff across various functions with potentially conflicting interests and priorities
  • The ability to interact directly and effectively with clients at both a strategic and operational level
  • Excellent communication and inter-personal skills including presentation and facilitation of workshops
  • The ability to work on their own initiative, to set short-term objectives and priorities and to organise their own workload
  • Knowledge of Finance and Insurance sectors is welcome but not essential

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